Terms & Conditions of Business

Driving Licence

Clients must personally ensure that they hold a valid, current driving licence, which must be

produced at the first lesson and may be regularly checked by the instructor.

Clients MUST INFORM their driving instructor if they have ANY ENDORSEMENTS on their licence

before and during the time they are receiving tuition.

Clients MUST INFORM their driving instructor of ANY DISABILITIES they have which may affect

their ability to drive.

Your driving instructor cannot be held responsible for any non-disclosure or discrepancies of your

entitlement to drive the category of vehicle chosen.

Tuition Fees

Tuition fees are as stated in the Price List and payment details (below) and are payable in advance.

All accounts must be cleared, in cash, before proceeding on an official driving test.

Postponement or Cancellation of Lesson Booking by Clients

AT LEAST TWO DAYS (48 HOURS) NOTICE OF POSTPONEMENT OR CANCELLATION OF THE

LESSON IS REQUIRED. Late cancellations or postponements will be charged for at the full lesson

price. An administration charge of £25 will be added if it is required to invoice the client for such fees.

Notice is to be given by PHONE OR TEXT.

Where a refund is required of bulk/discounted payments; those lessons taken will be charged at

standard rates on the Price List with an admin charge of £25, and the difference refunded.

Postponement of a Lesson by the Driving School

If by reason of a vehicle failure or other emergency a lesson has been postponed at short notice, an

alternative appointment shall be made with mutual consent. Should such a postponement be a

driving test, the school shall be responsible to the client for the fee of the next test if it cannot be

cancelled within the required time (see below about test cancellations).

Postponement or Cancellation of a Test

The attention of clients is drawn to the fact that THE DVSA REQUIRE AT LEAST 3 CLEAR

WORKING DAYS NOTICE, NOT COUNTING THE DAY OF CHANGE. The DVSA include Saturday

as a working day. If you don’t give enough notice, you will lose your fee.

The school/instructor cannot be held responsible for any postponement or cancellation of a

test by the DVSA – at whatever notice.

Clients should note that where lessons or tuition vehicle hire are cancelled at short notice, because

of a CANCELLATION BY THE DVSA, FEES ARE STILL PAYABLE. It may be possible for clients to

claim lost fees from the DVSA.

The Driving Test

Your instructor will advise the appropriate time to make an application for a driving test. The advice

will be based on the client’s progress to date. It does NOT imply that the necessary standard has

been reached or that it will for certain be reached by the appointed test date. The school/instructor

will not hesitate to advise, where necessary, the postponement of the test. This condition is intended

to save the client expense, unnecessary failure and the consequent delay in waiting for another test.

The school/instructor reserves the right to withhold the use of the school car for the test or a lesson

if, in the opinion of the instructor, the client is:-

Ø Not at driving test standard

Ø Medically unfit (including eyesight)

Ø Under the influence of drugs/alcohol

Ø Is not properly licenced to drive

Ø Falls into arrears over payment

Ø If for any other reason the instructor considers the client will be unsafe to handle a motor

vehicle.

You are reminded that when you go to take your driving test, you must take the required documents.

Failure to comply with this regulation will result in the examiner cancelling your test; you will forfeit

your test fee and the instructor’s fees and have to apply for a new test date.

In the event of the test appointment being sent to the client, they are required to notify the

school/instructor as soon as possible of the date, time and location of the test and show/email the

document to their instructor. The school/instructor cannot accept any responsibility for booking an

incorrect time or date of a test unless the appointment document is produced. If the appointment is

booked by the school/instructor, then an undertaking is given to show/email the booking

confirmation to the client as soon as possible.

Lessons in Own Car

Driving tuition may be given in a client’s own vehicle on the condition that it is clearly understood:-

Ø The car is fully insured for teaching for reward and the vehicle underwriters must confirm

this in writing.

Ø The instructor is covered by such insurance to drive the car – to be confirmed as above

Ø The instructor can in no way be held liable for any damage or accident. While the

instructor will make every effort to prevent the client having an accident, or damaging the

car, it will be realized that their control is very limited. If clients wish to have lessons in

their own car, then a second rear view mirror must be provided for the instructor. In view

of the extra responsibility entailed, there will normally be no reduction in lesson charges.

Insurance

School cars are fully insured for tuition and driving tests. The certificate of insurance is available for

inspection.

No liability of any kind can be accepted by the school/instructor for the loss of, or damage to, any

property belonging to or in the possession of the client.

Legal Liability

Clients should be aware that their instructors primary objective is to promote road safety and in

doing so they will have to issue instructions which clients must be prepared to carry out without

undue argument.

The instructor will make every effort to train the client to the highest standard, but in no way can be

held liable for any errors the client may commit whilst driving and unaccompanied by the instructor

either before or after the test.

PAYMENT DETAILS

The duration of each lesson is based on the one-hour unit.

Lessons normally start at the client’s home/school/work or a place agreed by mutual consent.

All fees are subject to adjustment from time to time at two weeks notice.

Cash

Payments will be logged on each clients Driving Lesson Record and “signed off” by the client when

taken. Receipts can be issued upon request.

Credit/Debit Card

Payments can be made by credit or debit card using the links on our website

Bank Transfer

Ask your instructor for their bank details to pay by this method.

Cancellations

Your instructor reserves the right to charge, in full, for lessons cancelled with less than two

working days (48 hours) notice

Please PHONE OR TEXT CANCELLATIONS directly to your instructor on the number given on your

appointment card.

Refunds

Your instructor will refund un-used pre-paid lessons after deducting the lessons used at the

standard rate plus an administration charge.